Privacy Policy

Privacy Policy – PRS Hospital Pvt. Ltd.

Thank you for visiting the PRS Hospital Pvt. Ltd. website and reviewing our Privacy Policy. Your privacy is important to us. We do not collect any personal information unless you choose to provide it, and we strictly do not share, transfer, or sell your personal information to any third party without your consent, except as required by law or to provide essential healthcare services.

If you would like to understand how we collect, use, and safeguard the information you provide, please read the details below:

Non-Personal Information Collected Automatically

When you visit our website and browse or download information, our system may automatically store certain technical details about your visit. This may include:

• The Internet domain of your service provider (e.g., “abc.com”).
• The type of browser used (e.g., Chrome, Firefox, Safari).
• The operating system of your device (e.g., Windows, iOS, Android).
• The date and time of your visit and the pages accessed.
• The website address from which you visited our site (if redirected).

This information helps us improve our website and is used only for statistical analysis. No personally identifiable information is collected by this automated process.

Cookies

Some pages of PRS Hospital’s website may use “cookies” to enhance your browsing experience. A cookie is a small file stored on your device to identify your browser during your visit.

• Cookies do not collect personal information.
• They help improve usability by remembering your preferences.
• You may configure your browser to block cookies or alert you before accepting them.
• We recommend closing your browser after completing your online activity to protect your privacy.

Personal Information You Provide Voluntarily

Certain sections of our website allow users to submit personal details voluntarily, such as:

• Online appointment booking
• Online service enquiries
• Feedback forms
• Career applications
• Contact requests

Information such as your name, email address, phone number, and other relevant details may be collected solely for the purpose for which it is submitted — to deliver services and respond to your queries.

Email communication may include your email address and any information you choose to share. Email is not always secure; therefore, please avoid sharing sensitive health information unless necessary for processing your request.

PRS Hospital may use the information you provide to contact you via phone, SMS, WhatsApp, or email regarding healthcare services, appointment reminders, updates, or offers, even if your number is registered under DND, as permitted under applicable regulations.

Information Security & Disclosure

We adopt industry-standard measures to protect your data from unauthorized access. Personal information is shared only:

• With authorized hospital personnel involved in service delivery
• When required by law, court order, or regulatory authorities

We do not sell or rent your personal information to external entities.

Your Consent

By using our website, you consent to the terms of this Privacy Policy.

Policy Updates

PRS Hospital Pvt. Ltd. may update this policy from time to time. Any changes will be posted on this page with the updated effective date.